Billing

Topic	Replies	Views	Activity
FAQ: Annual Subscriptions billing How do I change my domain plan from monthly to annual billing? Log into your Cloudflare dashboard and select your account and domain Go to “Overview” Under “Active Subscriptions” on the right sidebar, select “Change” S…	3	4527	March 27, 2024
Billing, Plans & Subscription Questions The Support team is aware of some recent errors; 1258, 1315, subscription changes, and plan changes. If you’re encountering any of the above issues, please report them directly to Customer Support at, https://dash.cloud…	1	7343	July 10, 2024
About the Billing category billing	0	4535	December 1, 2017
ACM billed monthly with no subscription to cancel workers , billing	2	17	August 19, 2026
Upgraded to PRO, still can’t create tickets	0	4	August 19, 2026
Domain yttemple.com in Redemption Period - Payment Unexpected Error billing , Review	1	6	August 18, 2026
Upgraded to PRO, still can't create tickets	0	9	August 18, 2026
Need investigation into unexplained October 2024 Cloudflare invoices workers , billing	1	24	August 18, 2026
New account was double billed billing	1	13	August 18, 2026
Pro plan active, but Support Portal treats zone as Free billing	1	13	August 18, 2026
Cannot cancel Workers subscription - Billing Profile discrepancy error workers , billing	3	25	August 18, 2026
Paid for domain, money was taken, i did not receive domain	1	11	August 18, 2026
Bill Paid but Invoice Status not synced, R2 is locked billing	1	13	August 18, 2026
[Billing] [Registrar] URGENT: Domain bestptfe.com missing in dashboard, cannot rene billing , Review	1	13	August 18, 2026
Duplicate (triplicate) billing billing	1	13	August 18, 2026
Double Registrar Renewal Fee charge billing	8	26	August 18, 2026
Pro plan active and paid, but zone still showing Free features billing	0	8	August 18, 2026
Payment method cannot be changed, workers , billing , workflows	10	61	August 18, 2026
Compromised Account — Email Changed by Attacker, Cannot Log In billing	2	20	August 18, 2026
Billing usage threshboard didnt get fired. Costed 15$ billing	0	12	August 18, 2026
The domain renewal fee was deducted twice, but it was only renewed for one year. billing	2	23	August 18, 2026
Invoice unable to be paid, void invoice	0	6	August 18, 2026
URGENT: Production Down - Account Suspended & Payment Gateway Locked billing , CloudflareGateway	6	40	August 17, 2026
URGENT: Production outage with 5,000+ active users due to billing profile desync & workers , billing	0	18	August 17, 2026
Login verification code never arrives - suppression list check/removal request Review	2	31	August 17, 2026
Unable to cancel my Workers subscription or delete my account workers , billing	1	18	August 17, 2026
Please cancel my Pro subscription. My support ticket has not received a response billing	3	23	August 17, 2026
I am no longer able to open new case, even though i am using pro subscription billing	1	14	August 17, 2026
R2 suspended for failed payment — every payment method errors out, cannot pay balan dns , billing	3	30	August 17, 2026
I am getting a billing error but I cannot open a support case billing	1	17	August 16, 2026

FAQ: Annual Subscriptions

billing

How do I change my domain plan from monthly to annual billing? Log into your Cloudflare dashboard and select your account and domain Go to “Overview” Under “Active Subscriptions” on the right sidebar, select “Change” S…

3

4527

March 27, 2024

Billing, Plans & Subscription Questions

The Support team is aware of some recent errors; 1258, 1315, subscription changes, and plan changes. If you’re encountering any of the above issues, please report them directly to Customer Support at, https://dash.cloud…

1

7343

July 10, 2024

About the Billing category

billing