When I updated the Cloudflare Plugin on WordPress from version 4.4 to the latest, my staging site crashed: staging.travelsforthesoul.com.
I am unable to access wp-admin anymore to revert back to a previous version.
I moved the cloudflare plugin directory/folder to trash from cPanel>File Manager, but the problem wasn’t fixed.
When I try to open it, it gives me “404 not found”.
Am I trying the right addres or wrong one?
May I ask have you tried temporarly renaming the “plugins” folder, so it shouldn’t load any plugin and let you into the WP admin dashboard?
Furthermore, enabling or copy-paste each plugin, to debug if there could be some kind of a conflict?
Also, installing the new official Cloudflare for WordPress plugin?
I am sure the problem is from the updated Cloudflare plugin, at this point I just would like to regain access to the site and dashboard. I thought deleting from File Manager would resolve the issue, but it doesn’t seem so…
I am really sorry to hear that, but also afraid this is not the only issue here (Cloudflare plugin), as the plugin does not change anything regarding WordPress either it’s backend structure, URLs, database, etc. as far as I used it.
May I ask what SSL option have you got selected at Cloudflare Dashboard, the SSL/TLS tab?
Yes, everything was working fine before I updated the CloudFlare plugin from version 4.4, as soon as I updated it, it caused all these issues.
I have the Flexible SSL/TLS option, I didn’t change anything within the permalink structure so it shouldn’t be affected; if you check the main site, travelsforthesoul.com where I haven’t pushed any updates yet, it is working fine.
The DNS record is Type A and as I mentioned it was working just fine with version 4.4 of the plugin.
I didn’t set any Page Rules.
Thank you for your suggestion, but this is not the issue that I am trying to resolve at this point.
I need to regain access to the admin dashboard on the staging site, do you have any suggestions for that?