Kv response "error code:500"

Developers Storage
1

I’m using kv to manage the session.

But from today, “error code:500” keeps responding.
Strangely, there is no problem in the local development environment.
kv is being used as an http request. Even if you throw it with postman, it gives you a normal response.

3

There’s a known issue right now with various APIs throwing 500s. It’s being investigated and a fix should be out soon. Sorry for any inconvenience.

4

Are you going to compensate for the damage?

5

If you’re an ENT customer, I’d recommend you reach out to your account team for any SLA information and compensation.

The status page at Cloudflare Status - Cloudflare Radar issues showing domain categories and WHOIS information has been updated to include this and a fix is being implemented.

6

How do I contact SLA?
Do it through a ticket?
I’m just telling you not to do it lol

7

If you’re an enterprise customer, you’ll have an account team you can reach out to. If you’re on the business plan, you can submit a ticket.

Otherwise, as far as I am aware, there is no SLA here. Sorry.

8

Are you an employee?

9

Hi there,

Apologies for this inconvenience caused by this issue and thank you for reporting. It should be resolved now.

We added a note to the following statuspage:

Cloudflare API in Pages Functions may also have been affected returning intermittent 500 errors.

As noted, if you are on the Business or Enterprise plans you may submit a Support ticket for this: https://dash.cloudflare.com/?to=/:account/support

Cloudflare Community MVPs are not employees.

Let us know if you see any further issues.

2 Likes
10

So if you’re not a business or enterprise user
You’re not going to treat me as a user.

11

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