Hey! Im pointing my hostgator site to cloudflare due to free SSL and faster performance but recently I have struggled with 500 error messages… This appears on several domains…
I have contacted Hostgator but since I have updated the DNS to Cloudflare server, they don’t take any responsibility, What Can I do to fix this error?
I have got the messages on several domains
Please give me two to three minutes while I look into this for you.
May I know why both domain names is pointed with cloudflare?
because I have free SSL from them
You need to contact them to check the issue for you. The domain name is not registered and pointed with us: https://www.whois.com/whois/forexandprofits.com
We have no control for this error as both domain name is not using our name servers.
so it must be their fault?
No Trond. This thing or issue is with the dns. If the content is with us but the domain dns is pointed elsewhere it won’t work.
I will try to contact them then