Can't add a payment method : Internal Server Error (Code: 1000)



I try to add a credit card to my account but everytime I enter my card info I get a : Internal Server Error (Code: 1000)

I tried 2 differents card… What can I do ?

1 Like

Send that error message in a ticket to Cloudflare Customer support.


We have the same issue and the statement from Cloudflare support is that they are too busy at this time, because they had billing system maintenance 2 weeks ago and something went wrong, so this is not the only problem. It does not seems to be solved it the near future. Only alternative is to pay via Paypal account.


I just tried Paypal same Code: 1000 error ! Too bad…


Same here :-/


Same here - my payment info vanished and I can’t add anything new on.


1 Like

This is still not resolved. Attempting to add a credit card results in “Internal Server Error (Code: 1000)”. Frustrating.