Xbox captcha problem

What is the name of the domain?

auth.eu.shadow.tech

What is the error number?

There is not

What is the error message?

There is not

What is the issue you’re encountering

During these months I was using the shadow pc service on his website (pc.shadow.tech) for about 4 to 6 hours a day, but yesterday when trying to enter he entered the cloudflare captcha page As always, but when checking the box the green loading dots disappeared after a few seconds and were replaced by an identical one but without dots, thick and grey, and after a few seconds that one It also disappear and puts the checkbox back unchecked, I did a hard reset, I deleted Edge data, I even used the browser in developer mode and in a private tab, and it never completed And to top it all off, it’s not a network or IP address problem, I tried using the wireless network and it didn’t work either, but when I use my cell phone on the same network there’s no problem. (If this text has incorrect terms it is because I am using a translator, English is not my native language.) And i forget to say that this issue it’s on all cloudflare sites that have the captcha checkbox (I can’t put screenschoots because it’s impossible to take a screenshot on Microsoft edge app in Xbox)

What steps have you taken to resolve the issue?

Factory reset my Xbox, unplug and plug my router, change networks, use private tabs, use Xbox developer mode

What are the steps to reproduce the issue?

¿Just using my browser?

Hi sorry for my English il french.

I’ve had the same problem for two days.

You have the solution ?

Thanks

I think there is no solution until Cloudflare does something?

I think, i contact the support of Xbox and shadow and only Cloudflare can ajust the problem.

I send multiples sendback error today to Cloudflare.

I cross the fingers !

i also contacted shadow support and they said me indirectly that browser users dont have rights for complain. And Cloudflare support doesn’t exist

Sorry its French.

He say,

Shadow is on a maintenance for the Cloudflare server for regularisated the problem.

Sorry for my English ^^

It’s working for you now ?