WARP Registration error

Hello, I was using beta 1.1.1.1 WARP on Windows 10, accidentally pressed “Reset Encryption Keys” and now I can’t even register my device. Reinstall, reboot, firewall off didn’t helped. And now “Reset Encryption Keys” give me an error right after I click that. What I have to do?

Android app works fine

In logs I’m getting this

2022-03-17T18:25:54.018Z DEBUG main_loop: warp::warp_service::ipc_handlers: Ipc response: 4; Error: Missing registration. Try running: warp-cli register
2022-03-17T18:25:54.018Z DEBUG main_loop: warp::warp_service: Entering main loop arm arm="ipc_requests"
2022-03-17T18:25:54.018Z DEBUG main_loop: warp::warp_service::ipc_handlers: Ipc request: 5; GetNetworkInfo
2022-03-17T18:25:54.018Z DEBUG main_loop: warp::warp_service::ipc_handlers: Ipc response: 5; {"v4_iface":{"name":"Ethernet","addr":"192.168.1.5","kind":"Ethernet"},"v6_iface":null,"dns_servers":[{"address":"1.0.0.2"},{"address":"1.1.1.2"}]}
2022-03-17T18:25:54.018Z DEBUG main_loop: warp::warp_service: Entering main loop arm arm="ipc_requests"
2022-03-17T18:25:54.018Z DEBUG main_loop: warp::warp_service::ipc_handlers: Ipc request: 6; GetDevicePosture
2022-03-17T18:25:54.018Z DEBUG main_loop: warp::warp_service::ipc_handlers: Ipc response: 6; []
2022-03-17T18:25:54.023Z DEBUG main_loop: warp::warp_service: Entering main loop arm arm="ipc_requests"
2022-03-17T18:25:54.023Z DEBUG main_loop: warp::warp_service::ipc_handlers: Ipc request: 15; GetAllowModeSwitch
2022-03-17T18:25:54.023Z DEBUG main_loop: warp::warp_service::ipc_handlers: Ipc response: 15; Bool: true
2022-03-17T18:26:02.566Z DEBUG main_loop: warp::warp_service: Entering main loop arm arm="api_responses"
2022-03-17T18:26:02.566Z ERROR main_loop: warp::warp_service::api_handlers: API error for request id: Some(9), ReqwestError(reqwest::Error { kind: Request, url: Url { scheme: "https", cannot_be_a_base: false, username: "", password: None, host: Some(Domain("api.cloudflareclient.com")), port: None, path: "/v0/reg", query: None, fragment: None }, source: TimedOut })
2022-03-17T18:26:02.566Z DEBUG main_loop: warp::warp_service::ipc_handlers: Ipc response: 9; Error: Failed to contact the WARP API.
1 Like

I’m having the same issue. Is this your error?
Screenshot_20220318_161149

Got same error. Timeout to /v0/reg.

api.cloudflareclient.com resolves to

PING api.cloudflareclient.com (188.114.98.128): 56 data bytes
64 bytes from 188.114.98.128: icmp_seq=0 ttl=59 time=23.662 ms

Hi folks - this should be resolved and was related to this incident - Cloudflare Status - Elevated errors in specific regions

If you’re still seeing issues, please file a bug in the app and let us know.

Issue still here, my report — 402630

It looks like that issue was not related. I still receive the same error on Win10, Win11 and MacOS.

image

Note - if you’re continuing to see issues, please:

  1. File a bug in the app directly (since this gives us critical info needed to debug)
  2. Post the output of https://cloudflare.com/cdn-cgi/trace here (from the same machine + network, importantly)
fl=87f243
h=cloudflare.com
ip=109.252.208.90
ts=1647876095.198
visit_scheme=https
uag=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.82 Safari/537.36
colo=DME
http=http/2
loc=RU
tls=TLSv1.3
sni=plaintext
warp=off
gateway=off

I’m from Russia also, may be it’s related idk

Already filed a bug from the app.
Here is the trace output.

fl=398f147
h=cloudflare.com
ip=140.103.9.105
ts=1647879350.956
visit_scheme=https
uag=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.74 Safari/537.36 Edg/99.0.1150.46
colo=ORD
http=http/2
loc=US
tls=TLSv1.3
sni=plaintext
warp=off
gateway=off

kostya96.08
WARP blocked in Russia

1 Like

WARP blocked in Russia

Yeah but mobile version doesn’t give me errors or smth. On mobile version I made Teams account and everything is fine now. Errors only on desktop version

Any further suggestions? This is really quite frustrating.

Same here:

fl=87f504
h=cloudflare.com
ip=2.62.197.47
ts=1649218404.011
visit_scheme=https
uag=curl/7.82.0
colo=DME
http=http/2
loc=RU
tls=TLSv1.3
sni=plaintext
warp=off
gateway=off

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