What is the name of the domain?
What is the issue you’re encountering
twitterbot problem
What steps have you taken to resolve the issue?
Since moving my site to Cloudflare it seems the twitterbot can’t access to post properly - the WP Buffer Pro plugin no longer sends the post image to X. I’ve set to allow crawlers but it’s still not working. Any suggestions?
Was the site working with SSL prior to adding it to Cloudflare?
Yes
What is the current SSL/TLS setting?
Off
Check your security events to find out what blocked the request: https://dash.cloudflare.com/?to=/:account/:zone/security/events
Thank you - it looks like it’s Wordpress - Broken Access Control - could that be it?
steve40:
could that be it?
Maybe? It says so in the event log if it blocked any given request.
Are you on the free or a paid plan?
It says it blocked it. I’m on the free plan.
steve40:
I’m on the free plan.
You can try creating a Security Custom Rule with the Skip action.
You should skip Managed Rules and Managed rules (Previous version) (under show more skip options).
The security event should give you some idea about how to make a skip action - for example based on IP or User Agent.
Thanks - forgive me but where do I find the skip rules - I can’t see that.
Thanks very much - I’ve set it up, so I’ll see if it works. - I appreciate your help.
I’ve disabled the Managed robots.txt and that appears to have cured the problem.