What is the name of the domain?
many
What is the error number?
No error
What is the error message?
No menssage
What is the issue you’re encountering
The skip rule only applies within the same ruleset
What steps have you taken to resolve the issue?
Put the skip action rule in the same ruleset
What are the steps to reproduce the issue?
Change the rule to a different ruleset
I’m a bit confused about how the rules work using the SKIP action, I have 8 domains working in Cloudflare with an enterprise account, I have created 2 ruleset at the account level,
RULLESETS:
#1 GLOBAL-TRUST
#2 GLOBAL-DENY
In the first one I use it for a allowlist for company IPs and in the second ruleset I have general blocking rules.
The user told me about a problem that some requests were being blocked by a JA4 fingerprints rule that I have in the second ruleset.
To carry out an order I put the skip rule in the first ruleset, create the rule exception and place it on the first ruleset, but when I check its operation, I notice that the requests match in the rule of the first ruleset, but are Block again by the rule of the second ruleset. So if I move this skip rule to the second ruleset, it works.
It means that even if you enable the option to apply to all custom rules, it only applies to the ruleset where the rule is located.
Is this the correct operation?