In my main Chrome session I am unable to login. I get the errors “Multiple errors returned!” (with code 401) without ever specifying what the multiple errors are. And when I try to login repeatedly I get the alert “Please refresh the page”. Which after refreshing doesn’t change the endless loop.
After clearing the cookies I get the error “User session has expired. Please refresh the page”. Then I refresh the page and get “Please refresh the page”.
Clearing the cookies then loading a new tab pointed to cloudflare.com, clicking login then fails again with the loop above. Is there some other site data that Cloudflare is storing that could be causing this issue?
I just did this on the Chrome instance and it still is returning the same problems. I also keep running into 429 rate limiting errors as the page never accepts my login credentials and refreshes with “Please refresh the page.” and once I get to the two-factor section I get 429’d again.
Can you try from an incognito browser, @skunkworker? If you’re able to login in incognito mode, it is likely a browser cache issue/plug-in affecting login. If so, clear your browser cache as @MarkMeyer suggested & disable plug-ins (Note, we have seen instances of users being affected by the Dark Reader extension).
Wow, well it did turn out to be the Dark Reader chrome extension. That was a vector that I didn’t even consider could be affecting it. Though this makes me more curious how that extension could be affecting the login process. Thanks @cloonan