Since I started evaluating Cloudflare for my new website, I have seen a few of the dreaded Cloudflare error pages. One particular time I was really suspicious about the “523 - Origin unreachable” as I was logged on to the server via SSH and could clearly see it working. To check my suspicion, I fired up a VPN and changed my location, and sure enough, my site was online, working properly. To verify (I don’t want to unjustly accuse Cloudflare of falsely reporting status), I went back and forth between the two locations a few times, and Cloudflare was consistently reporting my server as “unreachable” from one Cloudflare endpoint, while everything was working from another.
The problem with this is that those Cloudflare error messages make us (users) look bad. Am I the only one who finds those pages like “fingerpointing”? CF DOES have errors, but I just confirmed that even if it does, it still displays an error pretending the problem is with the user’s site (making us look bad) while it is actually with Cloudflare.
I have only been at the other end of this (seeing quite a few Cloudflare error pages here in Europe and always thinking that the websites (and not CF) must be very unreliable, I think it would be nice if these error pages were at least less annoying, i.e.g. not pointing a big finger at the site and saying “bad, bad!”. This “feature” alone makes me consider an alternative since I don’t want CF badmouthing my site when it has errors - this is actually what happened in this case.
Just for the irony, see this:
This is CF saying that its own dashboard isn’t available via Cloudflare (it was - I could log in via VPN) so this IS a CF error that is being blamed at the users. Just this time, CF is at both end of the error.
Is there anything that can be done about this? If not, I will not be using CF but consider an alternative solution. Thank you.