Hi, When trying to send a contact form on my website I get error code 520 which I am told is a Cloudflare problem. I’m new here so don’t know what information I need to give about the site. Would be grateful for some help as I can’t contact Cloudflare directly.

[image] keith20: get error code 520 which I am told is a Cloudflare problem Here’s the details on the issue. Check this CommunityTip [image] Community Tip - Fixing Error 520: Web server is returning an unknown error Tutorial Error Try the suggestions in this Commun…

Thank you but I have no idea how to fix it myself. Why can’t I contact Cloudflare to flag up the error with them? Do you have a phone number for them?

520 is a result of an error that occurs from webserver generally where it is unable return a response. Best suggested: Contact your host. CF won’t be the solution here.

I have already approached them and this is what they say: We have sent several test submissions with the contact form, and we’ve been able to find when your site is pointing to Cloudflare, we are able to replicate the 520 error, however, when we point our hosts file directly to the server (this rem…

Well… from this explanation I assume you may need to debug the code after all it appears to be there’s no response when the form is submitted. Secondly, that’s very specific to that uri path alone.