Email verification loop when creating API token

General Dashboard
1

What is the name of the domain?

NA

What is the issue you’re encountering

Email verification loop - Error when creating API token

What steps have you taken to resolve the issue?

Tried multiple browsers, incognito mode, logging out and back in.

What are the steps to reproduce the issue?

  1. Click verification link. 2. Refresh dashboard (reverts to unverified). 3. Try to create API token (blocked).
2

If you retry verification too often while it doesn’t work now and still could be restricted to prevent abuse.

If your account is new try change email to another one and if it’s still blocked wait some time and try again or create a ticket.

3

Thanks for your reply. I understand the rate-limit risk, but the core issue is a backend state mismatch: the verification link returns a successful message, yet the dashboard immediately reverts to unverified and throws an error when creating API tokens.

I cannot even change my email address because the system requires the current one to be verified first (a total chicken-and-egg problem). Furthermore, the internal AI assistant blocks me from opening a regular support ticket because it claims my account is unverified.

Since I am completely trapped outside of every automated support channel, I will wait here for a Cloudflare Staff member or Moderator to kindly review my case, escalate it, or open a private message to manually verify my profile status. Thank you for your patience.