CloudFlare Support Email

bug
#1

Does anyone know about cloudflare support email? I want to report a bug that I found. Maybe this bug is very important and can cause harm.

#2

https://support.cloudflare.com/requests/new

#3

The page always turns me to another page.

#4

What do you mean by “other page”? Can you post a screenshot of what you get?

#5

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Annotation 2019-03-12 191218.jpg1366×664 95.3 KB

#6

Thats the right page.

#7

That’s quite confusing.

‘Get more help’ indicates that you will be redirected to the KB. But it isn’t. It will open a new window and present suggestions for KB articles while you’re writing down your problem. You can create a ticket there.

#8

Hi @AhmdddFsyaaah, sorry you’re having an issue and thank you for helping to make us better by reporting it! As background only, here are some details for the ticket, Report a Bug to Cloudflare. The link at the bottom of that page takes you through the same workflow @MarkMeyer describes.