Blank page, proxy

Website, Application, Performance
1

What is the name of the domain?

b2b.luminafashion.com

What is the error number?

blank page if enable proxy

What is the error message?

blank page if proxy is enable

What is the issue you’re encountering

blank page if proxy is enable

What steps have you taken to resolve the issue?

Disabled proxy and it works again

What are the steps to reproduce the issue?

enable proxy

2

Can you set the Proxy status to Proxied (:orange:), so we can check it from our side?

3

Let me know when u’re here so I can enable proxy, I’m pretty scared to enable it for long because the website is in production.

4

I guess such things may be hard to coordinate. :thinking:

If you set it to Proxied (:orange:), and start loading the site, and let the site load for 5 - 10 minutes, - do you still see a completely blank page, after having waited for a such while, or do you then see an error page (with an error code and message you can share)?

5

In if I enable proxy the website load a blank page, is not a loading time issue, is a content missing issue :slight_smile:
Sometimes happen that load the cookies policy but still, blank page, no error at all

6

So sometimes the content appears to be partially loading - although not all of it.

I doubt the Cloudflare Community will be able to do much here, unless we’re able to see the Proxied (:orange:) record in action, and dig in to what we’re seeing from our end.

7

Customer is not allowing me to activate proxy again, so I think this topic will die without any answer :frowning: