Invoices not being paid
We’ve opened a ticket, the issue does not get resolved. This is an ongoing issue since June this year! The ticket was closed.
Setup a paid service
Wait
Service will be removed as the invoice is not charged to either credit card on file
Lots and lots of people are having the exact same issues, all with no resolution it seems 
I am sorry for the ongoing issues. Could you please share your ticket number here with us so the team could take a look into this and update you in the ticket? Thank you in advance.
Original case ID: 01201229
This related to being unable to upgrade from Free to Pro - but the root issue was that invoice payments were not being taken, and some invoices under main agency account, others part paid inside client accounts.
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