Issue with SSL

[sdayman]

If it’s SSL, then I’d suspect Mixed Content.

Can you provide a URL for a page with video that’s not showing subtitles?

Community Tip - Fixing mixed content errors

Error Try the suggestions in this Community Tip to help you fix mixed content errors. Background Did you notice the green padlock missing from your browser when connecting over HTTPS? That is likely a mixed content issue. Mixed content errors mean that your website is being loaded over HTTPS, but some of the resources are being loaded over HTTP. In this case, the site will show as not secure. [Registrar, basically free] Quick Fix Ideas To fix this, you will need to edit your sour…