Zone Not Active on attempting to transfer domain to Cloudflare

Hi,

I am having an issue transferring a domain to Cloudflare Registrar. Whenever I try to initiate the transfer, I receive an error message stating “Zone not active.”

I have double checked that the domain is available for transfer and that all the required information is correct, but I still cannot complete the transfer. Cloudflare DNS is working perfectly fine.

Has anyone else experienced this issue? Is there a solution or workaround for this problem?

Thank you for any help or suggestions you may have.

Best regards,
Javid Razack

Have you changed the domain’s name servers to the assigned pair?

2 Likes

Yes. Cloudflare DNS is active & in-use.

Is there any way to escalate this issue to resolve this?

@system could you please look into this issue.

What is your domain?