Zone is not active

I need to transfer a domain from Wix to Cloudflare but it does not appear on the transfer page here within Cloudflare and on the domain page also within Cloudflare it only says “Zone is not active”.

The domain name is and I really need to get it out of Wix and bring it here.

The nameservers point to Wix so it cannot be active on Cloudflare. You can’t transfer it unless it is active. If Wix won’t let you change the nameservers away then you may have to transfer to a different registrar and point your nameservers there to Cloudflare.

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