Zone is not able to be upgraded at this time (code: 1258)

I am facing issue on upgraded to Cloudflare account from basic plan to pro plan
It shows zone is not able to be upgraded at this time (code: 1258)
Kindly assist on how should I proceed

Here is my ticket number: 2489026

I’ve escalated this ticket.

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hello my issue is not solve yet. kindly assist ASAP. I need the pro plan urgently as my website is under attack.

appreciate if you can make it by today. thankyou

It’s the weekend now, I wouldn’t expect a reply until Monday.

You might still get a reply, I just wouldn’t get my hopes up.

Hi @69group,
I went ahead and updated your account so you can close out the ticket at this time.

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