Zombie page rule redirect won't go away

Several months ago we removed DNS entries and some page rules (301 redirects) related to using Click Funnels to sever the relationship with Click Funnels.

– Since I cannot have more than 4 “links” in my post as a new user, the following description has typos to hopefully not make my meaning less clear to get past the filter –

These page rules were something like domain.com/domain.com/option-77632929

We added new page rules to redirect instead like this: *domain.com/*differentdomain.com/a-custom-path/

However, no traffic from from this redirect ever reaches differentdomain.com if the initial request includes www. For example, domain.com goes where we want but www.domain.com continues to resolve to the old redirect and Click Funnels content. The www is currently an A record pointing to the same IP as the bare domain’s A record. These are the only two records on the domain. The IP is that of the registrar’s, Namecheap, and both records have orange clouds (Cloudflare CDN)

The output from curl -I:

[email protected] ~> curl -I -A "Mozilla 5.0" "https://www.domain.com"
HTTP/2 302
date: Tue, 25 Jan 2022 21:52:50 GMT
content-type: text/html; charset=utf-8
location: https://www.domain.com/optin-17215850
cf-ray: 6d34bb16c90486fe-ORD
access-control-allow-origin: *
cache-control: no-cache, no-store
strict-transport-security: max-age=0
vary: Accept-Encoding
cf-cache-status: BYPASS
access-control-allow-credentials: true
access-control-allow-headers: DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type,Authorization
access-control-allow-methods: GET, PUT, POST, DELETE, PATCH, OPTIONS
access-control-request-method: *
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
pragma: no-cache
status: 302 Found
x-frame-options: ALLOWALL
x-powered-by: Phusion Passenger Enterprise 6.0.7
x-rack-cache: miss
x-request-id: a9347f3bcd630e0ad1581e5d4690083f
x-runtime: 0.217945
set-cookie: __cf_bm=4u0kEQFqdTvhl3g.ocPxWcLoJASr3kFIVKRerTWxyTE-1643147570-0-AZfv6iMOgBGGI3amPJ39eAgOgwKzJokFyKYeTuqXpFRjzL/M5RmpUVyfe1zdbYPHJPoXhtikVdWpr89XBpwY+BKCWx/gfyBTzYcRUqzTA4bk; path=/; expires=Tue, 25-Jan-22 22:22:50 GMT; domain=.www.teflproscourse.com; HttpOnly; Secure; SameSite=None
server: cloudflare

We have tried:

  • flushing the Cloudflare cache multiple times,
  • change nameservers back to Namecheap, then re-add to Cloudflare
  • delete domain from Cloudflare, change nameservers, add back to Cloudflare
  • delete the new page rules and recreate them
  • changed browser cache TTL to 2 minutes
  • waited months for the cache to clear on its own

If we disable the Cloudflare CDN, the bad redirect goes away, but when we re-enable the CDN the bad redirect returns.

Any suggestions on what to do? Is there a big shiny red button somewhere that a Cloudflare worker could push?

Thanks!

Are you saying that the zombie page rule is on domain that used to be a Clickfunnels site?

Though the page rule has not existed for months in Cloudflare, yes it used to be a Clickfunnels site.

Clearly something is goofed up, and I suspect it’s tied to your domain’s previous Clickfunnels setup that Support would have to clear up.

Please open a ticket via email: support AT cloudflare DOT com and then post the ticket # here.
Include a link to this thread, as you’ve already described the situation pretty clearly.

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@sdayman I opened a ticket by emailing Cloudflare as you suggested, on 1/26, but I have yet to hear back. It is now evening local time on 2/1.

You forgot this important step:

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So I did @sdayman

#2360089

https://support.cloudflare.com/hc/requests/2360089

I’ve added the ticket # to the escalation queue and will try to flag someone down tomorrow to take a look at it.

Replied to the ticket

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