My Team
I run out of 50 free seats in my organization for ZeroTrust. I’ve extended to 60 seats by buying “A la carte” access type for $3/seat. Now I see that I used 50 out of 60 seats however new users are not able to connect seeing error that there are no free seats available.
support
I’m having issues with payment for ZeroTrust - I’ve purchased seats and can’t use them for some reason, so I decided to contact support team and here the problems begin… After submitting few issues in the contact form, I received 0 response for weeks now. When I try to check the status of my request I can’t because the portal doesn’t work. I see that there is an issue with a portal and cloudflare asks to create a ticket to have an access to a portal (btw issue with lack of access to portal has been there for more than a month now Cloudflare Status - Support Ticket Migration - Case Access Issues. - I hope Cloudflare is faster when it comes to production issues…). So I opened another request to get an access to the portal - guess what, no response again. There is no contact email, telephone number nothing. What can I do more to get my issue fixed?