Zero trust bug, activated but not activated

What is the name of the domain?

animeitaly.cfd

What is the error number?

no error

What is the error message?

access is not available

What is the issue you’re encountering

I activated Cloudflare Zero Trust, when it asked for my card details I closed the page as I already had cloudflare zero trust activated on the site and since I only needed it for a development project I wanted to deactivate it after two days as I was done. Only I cannot in any way deactivate it, there is no option anywhere, nor is it possible to change the options I had entered. It is really a bug, it is like it is active but at the same time it is not active. I kindly ask if you can deactivate for me for that domain the cloudflare zero trust option. Thank you

What steps have you taken to resolve the issue?

I’ve tried everything even entering the card information it won’t take it from me giving a red error

What are the steps to reproduce the issue?

Go to zero trust, fill out the mini questionnaire putting domain and those other things, when it tells you to put the card close the page.
Zero trust is active but you stay in an infinite loop without the ability to remove it even by removing and putting the domain back in.

If you continue to get this error, can you create an account ticket and let the Support team know about the issue?

You can open an Account ticket here, https://dash.cloudflare.com/?to=/:account/support

I already contacted them before I wrote here ( I used the same message above) and he didn’t understand anything by telling me things that had nothing to do with the problem.

Please respond to the update sent yesterday on your ticket 01050740 and let Support know you are still having issues.

I opened another ticket to them, explaining even better step by step every single thing, this afternoon, still I see they haven’t replied, hopefully by tomorrow morning.

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