Your subscription to R2 was previously removed

General Billing
1

What is the name of the domain?

smotrowrelated.com

What is the error message?

Your subscription to R2 was previously removed. In order to access your buckets, please add the R2 subscription back to your account. To check your account’s billing status, visit Billing.

What is the issue you’re encountering

I had problems with unpaid bills, I paid them, but I can’t continue my subscription to R2. When I try to activate, the page refreshes and nothing happens. Please help me solve this problem

What steps have you taken to resolve the issue?

I paid all the bills and tried to reconnect the subscription

Billing issues requre a Billing ticket with Support

01207672

In what area can we help you?

Invoice

Screenshot of the error

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Снимок экрана 2024-09-27 в 18.55.18.png3456×2076 667 KB

2

Greetings,

I am sorry to hear this.

Thank you for sharing your ticket number here with us.
I’ve escalated your case to the team.

Kindly and patiently wait for a reply.

3

Hi @fritex,

Thank you so much for your prompt response. Our platform, smotrowrelated.com, is experiencing a partial outage due to this issue, so we’re looking forward to your reply.

Best regards,
Nikita Smotrov

4

Sorry for the delay, our Billing team is working on the ticket you mentioned. Thanks for your patience. Let’s get update on the ticket.