I can’t confirm my account email, the confirmation email doesn’t arrive
all communication preferences are active
What should I do?
Greetings
Thank you for asking.
Unfortunately, it knows to happen if your email address somehow got to be on the suppression list due to an opt-out, or bounces 
Can you add [email protected] and [email protected] to your email allowlist? You may also want to search for mail from those senders. @cloonan
May I ask if it is the same e-mail you are using here on community?
If not, kindly reply here with the answer to the above question (don’t post your e-mail here due to the privacy concer) and someone from Cloudflare staff would start a private message and you can share details there to help you to find a solution.
Kindly, I’d suggest you to write a ticket to Cloudflare support due to your account and/or domain issue and share the ticket number here with us so we could escalate this issue by using the method Support > Contact Support option as described from below:
- Login to Cloudflare and then contact Cloudflare Support by clicking on the Get More Help button. If you get automatic reply, reply and indicate to it you need more help and reference to this topic.
You might be offered to switch to the new Customer Support Portal and create a ticket there.
In case if you cannot login to the Cloudflare dashboard, please use the link from below:
Greetings
Thanks for the answer.
Yes, it’s the same email I’m using here.
I added Cloudflare emails to my whitelist and submitted a ticket, but shortly after receiving a ticket confirmation email, I also received account confirmation.
thanks for helping
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