Your domain DNS is already hosted by Cloudflare

Through HOSTINGER I bought the Cloudflare Protection option. The problem is that I can’t activate it because it says that my domain olyrun.com is already registered under a different email account.
I don’t have another email account, and I don’t know what to do.

MESSAGE:
Seems like your domain olyrun.com is already registered on Cloudflare under a different email account. If you would like to enable Cloudflare through Hostinger you will need to deactivate your domain in the Overview menu within Cloudflare control panel.

Your best bet would be to contact Support.

To contact Cloudflare Customer Support, login & go to https://dash.cloudflare.com/?account=support and select get more help. If you receive an automatic response that does not help you, please reply and indicate you need more help.

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Hi @tomohacic, there is a lot of history with that zone and Cloudflare, https://securitytrails.com/domain/olyrun.com/history/ns. And, I see at one point the zone was in your account but deleted. I imagine Support will tell you you are not the zone owner and that they are unable to work with you unless you give details it does not sound like you have.

The most expeditious route to getting this site protected by Cloudflare is to add it directly to your account and have your domain registrar change the name servers to the two assigned in your account. I cannot recall an instance where recovering a zone worked when the email address was unknown. Some ideas here, https://support.cloudflare.com/hc/en-us/articles/204615358-How-to-move-domains-between-Cloudflare-accounts.

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