"your connection is not private" ssl issue?

What is the name of the domain?

What is the issue you’re encountering

customers have been visiting my site but there’s been errors saying “your connection is not private”. is this an ssl issue, and if so what do i need to validate it? my current ssl setting is marked as “flexible” and hasnt been changed in years

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Flexible

The DNS records for your site are set to “DNS only” so requests are going direct to your host and not passing through Cloudflare. Any SSL issue is there.
https://cf.sjr.org.uk/tools/check?6d7c93dda4ea46f6bdd1da04535dd071#dns

If using proxied records you should use only “Full (strict)” otherwise your connection between Cloudflare and your host are not encrypted and you are exposing your users’ data in the clear.
For “DNS only” traffic isn’t passing through Cloudflare anyway. Your host may require “DNS only” to validate the DNS records are set correctly.

1 Like

thank you for your response! how do i know when to use “proxied” instead of “dns only” and vise versa?

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