Your Cloudflare account was flagged for payment fraud

What is the name of the domain?

wwwnet.org

What is the error message?

Stephanie (Cloudflare) Apr 21, 2025, 3:11 PM PDT Dear Cloudflare Customer, Your Cloudflare account was flagged for payment fraud. We didn’t receive a response after requesting verification of the account holder. Subsequently, the account was suspended and charges were refunded. We will need additional details before you can proceed with the purchase of, or upgrade to a paid level plan. The requested documents are to ensure the payment method’s owner is present and prevent unauthorized purchases. All images are securely uploaded to Stripe and immediately deleted upon review.

What steps have you taken to resolve the issue?

I already made my verification process again with my original documents from my country, however were rejected, and i want to try again

Hi there,

Sorry to hear that.

Can you create a Billing ticket and share your ticket number here? You can open a Billing ticket here, https://dash.cloudflare.com/?to=/:account/support

Thank you!

1 Like

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.