Your browser cannot verify you are human. Please run windows defender to fix the it

Website, Application, Performance Security
1

What is the name of the domain?

SgArtClass.com

What is the error number?

Verify You Are Human

What is the error message?

Your browser cannot verify you are human. Please run windows defender to fix the issue. Click the fit it button to start

What is the issue you’re encountering

Website visitors surf the website and then there is a pop up: Your browser cannot verify you are human. Please run windows defender to fix the issue. Click the fit it button to start

What steps have you taken to resolve the issue?

I need help

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Full

What are the steps to reproduce the issue?

Surf the website

Screenshot of the error

image (47).png
image (47).png1082×412 133 KB

2

Doesn’t look to me like it’s coming from Cloudflare. Might be fake one, please be careful.

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3

As the website owner, how do I find the source that is compromised

4

How can I escalate this to cloudflare as I do not have a business plan. I am wondering if cloudflare is down.

5

Is not, we’re still up here and running :wink:

If something is suspicious about “if Cloudflare down”, pleaes check on the official status page here:

I cannot reproduce this on my end in my Web browser(s) :thinking:

Wonder if that was a pop-up message?

I’d suggest contact web hosting provider and scan your Website content files for any possible malicious code or malware.

Nevertheless, hopefully you have got some anti-virus/malware software installed on your device for protection.

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6

Do you know how to disable the Cloudflare once just for testing purposes?

7

All right, I got it:

slika
slika634×231 17.3 KB

I’d suggest scan and clean your Website.

Cleanup and clear the cache as well.

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8
  • Use the “Pause Cloudflare on Site” option from the Overview tab for your domain at dash.cloudflare.com .
  • The link is in the lower right corner of that page.
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9

So you have any recommendation what to use to scan and clean the website?
I am so lost and I am so sorry to have to ask this question.

10

Since it’s WordPress, scan it with Malcare, Sucuri and Wordfence plugins:

https://www.hostpapa.com/blog/security/what-to-do-if-your-wordpress-website-was-hacked/

https://www.getastra.com/blog/911/how-to-remove-the-backdoor-php-apiword-malware-from-your-wordpress-website/

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11

After disabling the Cloudflare, the website is loading fine now. My hosting provider said that the website is not infected by malware.

12

Same is not normal pop-up to be shown from any Website to “fix” human verification mimic of Cloudflare by clicking on it and disabling Windows Defender to execute a script from a Web browser cache.

Do a manual scan using above suggested plugins and shared links.
Once done, report back here.

If your hosting provider has got Imunify360, scan with it too.

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13

Screenshot 2025-01-13 at 8.50.50 AM
Screenshot 2025-01-13 at 8.50.50 AM1624×1056 77.2 KB

14

The above screenshot is SuCuri Scan

15

Install the plugin, scan files directly, don’t use online scanner which get’s blocked by the WAF.

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16

Screenshot 2025-01-13 at 8.53.41 AM
Screenshot 2025-01-13 at 8.53.41 AM2926×1600 321 KB

17

ok. Let me try wordfence

18

You’ve got malware:

slika
slika1709×466 39.8 KB

This what I got copied to my clipboard once clicked “fix it”.
If anyone follows the instructions, their device will be hacked.

Proceed forward and cleanup as soon as possible.

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19

Thank you for spotting it.
How do I clean up. Can u send me the quote so that I can enlist the help of my developer.

20

Kindly, send your developer this topic link to read it full, he or she will know what do to and how to proceed:

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