Your account has been suspended

General Dashboard
1

What is the name of the domain?

example.com

What is the error message?

Your account has been suspended.

What is the issue you’re encountering

Your account has been suspended.

What steps have you taken to resolve the issue?

Hello.
I received an email from Cloudflare a few days ago saying that my account had been suspended.
I have about 39 registered domains, but I cannot add new domains, extend the expiration date of my domains, or transfer my domains to another organization.

I can only connect my domains.
I don’t know why my account has been suspended. I can’t renew my domain, which is really stressful.

I can’t change the nameservers because I bought all my domains from Cloudflare.

I checked the automatic domain renewal option, but I don’t know if it will actually renew when the expiration date arrives.

Please help me.

2

If there is a problematic domain among the 39 domains, why is the account being blocked when the domain in question should be suspended? It is really hard to understand.

There is no way to contact Cloudflare.
If the account is suspended, is there really no way to recover it?

It is really frustrating.

3

Are you saying the email just said your account has been suspended and nothing else? No reason given, and no link or message in the email you received asking you to contact Cloudflare to have the issue resolved?

Anyway, open a support ticket here: https://dash.cloudflare.com/?to=/:account/support