You are not allowed to upgrade this zone. (Code: 1228)


#1

You are not allowed to upgrade this zone. (Code: 1228)

that error come when trying to upgrade to pro plan

and i try to contact with support many times not help me

how to fix it ?


#2

Is your domain on a regular web hosting plan, or is it pre-packaged setup that’s using Cloudlfare as a partner (or some other Cloudflare partnership)?


#3

we have our servers , and we use Cloudflare , but before many years we change account mail
because new development company work with our site , cloudflare thinking we did that because we wont pay money
they block our zone from upgrade , we need help


#4

02 PM

and i don’t know which wrong i paid for pro , and it’s appear into account setting pro
and at control panel Plan: Free Website ($20/subscription.frequency.)
that’s crazy


#5

Our support team has responded to your ticket.


#6