XMPP / Jabber - E-Mail Verification

Dear Cloudflare Team,

I am a customer with the following email address:
[email protected]

The problem unfortunately is that no confirmation mail arrives, I guess because of the XMPP protocol.

I would like to change the email to this one ([email protected]), because I would like to confirm my account with my email.

With kind regards

Please follow this guide for changing your email

I can’t change the email because I can’t verify the account via the Jabber email and until the account is verified, I can’t change the email.

I’d imagine your best bet is to create a new account with the email you want and transfer all the settings.

1 Like

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.