Www.site.com doesn't work, but site.com works


Hey there!

Relatively new to this so would appreciate some guidance!

Setting up a static website hosted with Google Buckets and using Cloudflare for SSL encryption.

When I navigate to https ://site.com it works perfectly! I also set up a rule so that when I navigate to http ://site.com it redirects you to the https version of the site.

However if you try navigating to http ://www.site.com or https ://www.site.com I get the error:
www.site.com’s server DNS address could not be found.

Any advice on this? My google bucket is called site.com for what it’s worth… ?


I’d go to the Crypto tab here and set “Always Use HTTPS”

Then you won’t need that page rule. But then I’d add a page rule so: www.example.com redirects to https://example.com

And to fix that DNS error, add an A record for just www and give it an IP address of (a new trick I learned recently). Make sure that the www entry has an orange cloud. That entry will be a placeholder so the Page Rule can work.


Thanks for getting back to me!

I went ahead and added the “Always use HTTPS” in the crpyto tab (and that is working for http://site.com).
Also added an A record for www with the IP address but it won’t let me click the orange cloud as it says “the internal record type cannot be proxied”. And on the browser I get this error: “ERR_CONNECTION_REFUSED”


Sidenote: When I add a cname for www that points to the same address (c.storage.googleapis.com) I get this error when I try to access www.site.com) “DNS_PROBE_FINISHED_NXDOMAIN”


Ok, instead of, use the same IP address you’re using for the main site.


That ended up working after I let it sit for a while and marinate hahah. Must’ve taken a while to clear the DNS cache on my computer or something.

Thanks for your help!


I have Same problem but the solution here has not helped me yet. When you go https://www.example.com, you will get this error "This site can’t provide a secure connection www. example. com uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH."

On the other hand, naked domain example.com works okay. When I try to add A record for www with main site IP, it tells me, “A CNAME already exists with that host. (Code: 81054)”. When I try to add A record for www with, it tells me "The internal record type cannot be proxied"

Any help please?


I have the very same problem. Can someone help me out, please?