I had cancelled my Pro Plan in March and converted to Free Plan which has only 3 Page Rules allowed. For the last nine months, Cloudflare has been charging me $20/month for the Pro plan even though I had changed to Free Plan. There is no Customer Service line, I can call to and the emails I wrote to [email protected] and [email protected] got only Bot responses and with no resolution to this issue.
Since I have few domains parked with Cloudflare, I can not afford to close my Cloudflare account altogether.
Please advise what should I do in this scenario. I have paid more than $180 just for no reason. I don’t even have a website (just domain left now) to which I am paying this non-stop $20 for every month. Attaching the screenshots for your reference.
As you can see I have Free Plan, which only allows 3 Page Rules, the Dashboard says I have Free Plan with 23 page rules. I do not have even a single Page Rule.