WP management plugin won't connect to console

I have 4 sites hosted on the same server, 2 connected to cloudflare. I am trying to use a client plug in to pull them all into a WP management console. The 2 without cloudflare worked perfectly, but the 2 with cloudflare give me the following error - Error! Authentication failed. Please check t****.com api key and try disabling the security/cache plugins as they might be blocking the access of MaticPress app. Also, please ensure the permissions of your directories are 755. Any idea where I should start to troubleshoot this issue? We have already been through everything on the server and all folders are at 755, all other plugins are deactivated.

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