Workers for platforms not available in account

The documentation for workers for platfor.s says that the service should be generally available (as of mid April). It does appear as an available upgrade on the CF account we have through work (which is just on a $5 plan), but is not appearing on my personal account.

Is the general rollout delayed, or is there something else amiss here?

Is your personal account on a paid plan?

Hey, yeah.

Exact same type of account.

You need to open a billing ticket here then https://dash.cloudflare.com/?to=/:account/support