For Workers & Pages, what is the name of the domain?
Not a public app
What is the error number?
10001
What is the error message?
put: We encountered an internal error. Please try again. (10001)
What is the issue or error you’re encountering
Some files permanently fail to upload
What steps have you taken to resolve the issue?
Redeploy worker, double check worker code, which has been working for 1+ year before this started happening.
The same files can be uploaded directly to R2 using for example AWS CLI, it’s just when going through the worker this fails.
What are the steps to reproduce the issue?
Simply upload the file to the worker. When the worker attempts to put the file to the R2 bucket, for some files (particularly, but not restricted to, some TIFF files) the put fails with “put: We encountered an internal error. Please try again. (10001)”. Retrying does not help. Have retried these files over several weeks, they always fail with the same error.
Same files can be uploaded directly to R2 using AWS CLI.
