Worker Domains missing A records

All of the workers domains under my work account no longer seem to have any A records. None of my services can access them anymore. My personal account doesn’t seem to be affected.

The response I get using the google dns toolkit is:

id 35812
opcode QUERY
flags QR RD RA
;AUTHORITY 1788 IN SOA 2032341052 10000 2400 604800 3600

I suspect that the AAAA record is also wrong:

id 20983
opcode QUERY
flags QR RD RA
;ANSWER 299 IN AAAA 100::

@KentonVarda @harris

Hi @ssttevee,

That sounds… bad. :frowning:

The best thing to do would be to file a support ticket. That way it’ll be routed directly to the right team to handle this kind of issue, and they’ll have your real account information so they can look into what happened. (To be honest, Harris and I don’t know anything about how DNS works!)


Okay, thanks, I’ve already made a ticket, but I think it may be a while before I actually get a response. :disappointed:

Hi @ssttevee, can you share your ticket number here? I’ll make sure it’s in the proper queue. And, if you receive an automatic reply, please reply back to indicate you’re still seeing the issue.

Thanks @cloonan, the ticket is #1771904

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