Wordpress REST API: "Checking if the site connection is secure "

[ddyok]

Hey,

I’m getting a Wordpress error of " The REST API encountered an unexpected result" and when I click on it (in the Site health page) I see a "Checking if the site connection is secure " Cloudflare page that loads but never completes. I’ve tried adding a Bypass rule from my domain to the Json call but I still see the error, as well as disabling the WAF entirely. Help!

Thank you.

[fritex]

Greetings,

Thank you for asking.

I’d suggest you to whitelist your origin host / server / hosting IP address by navigating to the Security → WAF → Tools → IP Access Rules with the action “allow” for your Website and try again.

It happens due to the WordPress using HTTP/1.0 and empty user-agent, therefore while executing WP-Cron or some other related JSON/REST API request.

Useful article:

Super Bot Fight Mode - What to know

Introduction While blocking bots is appealing, we often find in the community that people run into issues while using Super Bot Fight Mode (SBFM). Below you can find a quick summary of the most common questions. How to create a bypass rule for SBFM? In short, you can’t ; however, there is one workaround that might work for some setups. IP Access Rules can allow you to exclude an IP or set of IPs from being challenged by SBFM; however, this carries a few issues: IPs can chan…

[ddyok]

Unfortunately it still doesn’t work, even after allowing the source IP address to WAF/Tools. Any other ideas? Thank you.

[ddyok]

Well, after having Super Bot Fight Mode to allow everything, it works. But shouldn’t the WAF/Tools IP address supersede Super Bot Fight Mode?

[apksarkar222]

@ddyok

Hey,

I’m getting a Wordpress error of " The REST API encountered an unexpected result" and when I click on it (in the Site health page) I see a "Checking if the site connection is secure " Cloudflare page that loads but never completes. I’ve tried adding a Bypass rule from my domain to the Json call but I still see the error, as well as disabling the WAF entirely. Help[!] https://apksarkar.com

Thank you.

I’m facing same issue