Wordpress plugin updates fails

Getting Started
#1

Hi, I have the exact same problem described in this thread : WordPress plugins

Unfortunately the solutions are too technical for me to understand.

Every time I make a plugin update on my wordpress admin panel, I get an error like this :slight_smile:
Update Failed: www.kitebud.com.au | 504: Gateway time-out body{margin:0;padding:0} Error 504 Ray ID: 57d5e8369a0e84c4 • 2020-04-01 22:57:36 UTC Gateway time-out You Browser Working Hong Kong Cloudflare Working www.kitebud.com.au Host Error What happened? The web server reported a gateway time-out error. What can I do? Please try again in a few minutes. Cloudflare Ray ID: 57d5e8369a0e84c4 • Your IP: 49.196.41.236 • Performance & security by Cloudflare

I contacted my host (siteground) but they couldn’t help and suggest I contact cloudfare ? I don’t see a direct way to contact cloudfare’s support ? Can anyone help ?

thanks

#2

Hi @chris116,

The 502/504 errors are caused by a problem connecting to an upstream server - meaning your server is trying to initiate a process and this fails to work as expected or times out. In most cases of 502 / 504 errors, back-end servers are not communicating correctly. When this happens, you will see color page with Cloudflare branding and the Error 502 Bad Gateway or Error 504 Gateway Timeout. Review this Community Tip for fixing 502 or 504 gateway errors.

#3

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