Will I lose the remaining period of the domain after transferring it?

[HadyShaltout]

Hi There!

I have domains (.com) that have 6 months before expiration, If I transfer them to Cloudflare, Will I lose the remaining period?

I transferred a domain yesterday which should expire on (Sep 01, 2023) and it kept the remaining (4 Days) but in the invoice, the Billing Period is (08/27/2023 - 08/27/2024) although it appears in the (Manage Domains) table that the domain will expire on Sep 01, 2024, So Should I renew by (August 27, 2024) or by (Sep 01, 2024)?

Thanks

[epic.network]

Domain transfers add a year to the existing term. It’s recommended to not transfer a domain with 15 days or less remaining without first renewing it at the existing registrar.

[HadyShaltout]

Dear ,
Can you please explain why the Billing Period in the invoice ends on Aug 27, 2024, although the domain expires on Sep 01, 2024?

Thanks

[cloonan]

@HadyShaltout Billing questions cannot be addressed in this forum, please open a billing ticket here and share the number so that we can flag it for the billing team.
https://dash.cloudflare.com/?to=/:account/support

[ValterV]

The billing period on the invoice does not reflect the domain expiry date.

You must check the Manage Domain section of your dashboard.

[HadyShaltout]

Thank You