Wildcard Domain records are not getting updated

What is the name of the domain?

vinfur.in

What is the error number?

DNS record not found

What is the error message?

DNS record not found

What is the isssue you’re encountering

DNS record not found

What steps have you taken to resolve the issue?

While checking Dns Records for Subdomains where there is a particular wildcard entry to send all the request to a particular domain the following doesnt show in ip address.

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

Check dns records in any 3rd party website .
Wildcard domains domains is pointed. But the same is not getting Updated

Would you share that subdomain here in Preformatted text

mautic.vinfur.in

Regarding β€œmautic.vinfur.in”, -

There is an email authentication related SPF (type TXT) record on that β€œmautic” label.

That record will kill the wildcard expansion for β€œmautic”, and everything below that label (such as e.g. β€œtest.mautic” or β€œexample.mautic”).

Vinfur.in is the main Domain.
Mautic.vinfur.in is a Subdomain itself.

*.vinfur.in is the wildcard entry

A wildcard record, such as e.g. β€œ*.vinfur.in” does NOT cover β€œmautic.vinfur.in”, as long as you have this record in your DNS:

mautic.vinfur.in.       300     IN      TXT     "v=spf1 +mx +a +ip4:190.92.174.32 +include:spf.mysecurecloudhost.com ~all"
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Okay Understood.also the solution works
any idea how can i make it work without deleting the record.?

Also facing the issue .
www.api.vinfur.in this doesnt work
but www.care.vinfur.in works.

some domains have www working while some dont.

Yes, -

As explained here:

You literally need to re-create the records that are no longer matching the wildcard, so that they are matching your desired outcome again.

When you have β€œ*”, and are creating β€œmautic”, and that you also want e.g. the β€œMX” records for β€œmautic”, to go to the same place as the β€œ*” wildcard, re-create these β€œMX” records on β€œmautic” too, and if necessary, create another wildcard below β€œmautic”, too.

Let’s say you have a zone file, with e.g.:

*.vinfur.in.                 86400     IN      MX       10     mail-inbound.example.com.
*.vinfur.in.                 86400     IN      A        192.0.2.80
*.vinfur.in.                 86400     IN      AAAA     2001:db8::80

And that you also want them to apply, when you have a record, like e.g.:

mautic.vinfur.in.            86400     IN      TXT     "v=spf1 +mx +a +ip4:190.92.174.32 +include:spf.mysecurecloudhost.com ~all"

Then you will add the same records once more, but at the label where the other wildcard isn’t matching any more.

Final result:

*.vinfur.in.                 86400     IN      MX       10     mail-inbound.example.com.
*.vinfur.in.                 86400     IN      A        192.0.2.80
*.vinfur.in.                 86400     IN      AAAA     2001:db8::80

mautic.vinfur.in.            86400     IN      TXT     "v=spf1 +mx +a +ip4:190.92.174.32 +include:spf.mysecurecloudhost.com ~all"

mautic.vinfur.in.            86400     IN      MX       10     mail-inbound.example.com.
mautic.vinfur.in.            86400     IN      A        192.0.2.80
mautic.vinfur.in.            86400     IN      AAAA     2001:db8::80

If you also need the records to apply, wildcard like, for records below β€œmautic.vinfur.in”, such as e.g. β€œalfa.bravo.mautic.vinfur.in”, you can also add another wildcad on β€œ*.mautic.vinfur.in.”, so the final result becomes:

*.vinfur.in.                 86400     IN      MX       10     mail-inbound.example.com.
*.vinfur.in.                 86400     IN      A        192.0.2.80
*.vinfur.in.                 86400     IN      AAAA     2001:db8::80

mautic.vinfur.in.            86400     IN      TXT     "v=spf1 +mx +a +ip4:190.92.174.32 +include:spf.mysecurecloudhost.com ~all"

mautic.vinfur.in.            86400     IN      MX       10     mail-inbound.example.com.
mautic.vinfur.in.            86400     IN      A        192.0.2.80
mautic.vinfur.in.            86400     IN      AAAA     2001:db8::80

*.mautic.vinfur.in.          86400     IN      MX       10     mail-inbound.example.com.
*.mautic.vinfur.in.          86400     IN      A        192.0.2.80
*.mautic.vinfur.in.          86400     IN      AAAA     2001:db8::80

If you need it for other labels too, you can simply re-do the steps as shown here for β€œmautic.vinfur.in”, for other labels, such as e.g. β€œapi.vinfur.in”, β€œexample.vinfur.in” or β€œintranet.vinfur.in” as well.

As soon as you create one record on some label, you will need to re-create the (previous) wildcard records for that specific label (and the labels below), if they are necessary for your operation.

It may unfortunately require quite some records, but it is the only way.

How simple (or complicated) the set up needs to be, depends on the actual records you require, and how identical (or different) they are from each other.

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