What is the name of the domain?
IOS Applciation: Life, “The Human network”
What is the issue you’re encountering
Why some videos on wifi appear very crisp and detailed and for other users on wifi horrible
What steps have you taken to resolve the issue?
We are social network app that serves videos and lets users switch from one to another. We are swift app with Cloudflare stream. For US users we see certain videos show up as 1080p sharp and clear and for others they are very poor quality like 320 or less – all on wifi connection. What factors cause that. Are these certain locations in US that have closer connection to cloudflare. What would be our steps to improve this?
What are the steps to reproduce the issue?
use our app: Life, The Human Network on the App Store