Why has CloudFlare not fixed this issue?

CloudFlare has to be aware of this issue yet ignores it which requires me to submit a support ticket to have it resolved days later. This should not happen. I had my domain originally pointed from docs.rawsrv.com to GitBook and I switched it from a CNAME to GitBook to an A record pointing at my own server yet CloudFlare still redirects my subdomain to GitBook, I have no additional Page Rules in CloudFlare that would do this, I have no redirects on my own server to do this. This should not be happening yet CloudFlare allows some companies to take over your DNS without your permission just by pointing a CNAME to their service. Get it together CloudFlare.

Can you please post the ticket #?

#2171553

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Have you cleared the Cloudflare cache?

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