Product improvement
why dont they dont give support to invoice and payments related issue? my ticket is pending since 1 month
why dont they dont give support to invoice and payments related issue? my ticket is pending since 1 month and they are not even replying , i am not able to see new generated any invoice and cant pay for my service and now they are going to stop my paid service
I am sorry to hear this and believe the team is working and doing the best what they can in such recent transition between the ticketing system(s).
Could you please share your ticket number here with us so I could escalate your case to the team? 
Thank you in advance!
Case Number
01066400
can you esclate , it is urgent.
i have closed another ticket it was pending since 1 and half month , i have created this 2 weeks ago.
He copy pasted the bot answer,without undestanding the actual problem. now i asked him to understand the problem but no more reply.
the problem is that i am using cloudflare worker since april but i cant pay the receipt of may,june,july and aug because there is no receipt there of these month. and they are going to stop my service because of non payment.
Thank you for sharing your ticket number. I’ve escalated this, and noted the team about your case in the meantime moments ago.
Ouch! I am sorry to hear this 
Kindly and patiently wait for a reply from the team here and on the ticket(s) as well.
okay , will wait
is there any update on this issue?
i guess they closed my ticket already.
i have new one and ticket number is 01068126.
I’ve pinged the team again with the new ticket as well. Please do not open another one since it might be difficulty to track & trace among them.
Furthermore, I believe the team is working to find a solution and solve your case ASAP in the meantime.