That may not be the account where the domain actually resides. The hostname returns a website and resolves in Cloudflare DNS. Confirm you are looking in the correct account for the domain in question.
Thanks for your response. How can it not be the account where it resides if the support email said it was? I mean “The zone: aslfastorder.com in account was deleted”. I have access to that account and its gone. My problem is why? What changed? Where did the domain go? Does it need to be renewed?
Nothing has changed so I am concerned. Registry Expiration is 2026-05-20 so I am confused.
Check your email(s) for the account where the domain was registered. You may have accidentally tried to add that site to another account you have access to and since the nameservers were incorrect it was never activated and deleted as a result. You can also review your audit logs for the account in question. You may see the zone was added nn days ago which would be further evidence the account in question isn’t the one the domain was registered in.