Why CNAME cannot be resolved?

yancheng.cheok · May 20, 2020, 8:06pm

My CNAME record is as follow.

However, when I check using mxtoolbox, it claims “DNS Record not found”

May I know why it is so? Is that a thing I should concern? The reason I ask is that, I am facing obstacle in setup up Google site with Cloudflare - https://support.google.com/sites/thread/48087326?hl=en#

Thanks.

sandro · May 21, 2020, 4:46pm

Because it is proxied and that will automatically turn it into an A record.

yancheng.cheok · May 20, 2020, 8:23pm

May I know how can I verify that? As, I perform DNS lookup using mxtoolbox

I don’t see anything related to CNAME.

Thanks.

sandro · May 20, 2020, 8:24pm

Look at your screenshot. The record is proxied.

yancheng.cheok · May 21, 2020, 4:46pm

Thanks for the great hint!

We manage to fix the problem, by changing it to DNS only, even thought we have 0 clue on what is the difference.