Why are Cloudflare DNS records failing?

What is the name of the domain?

stonewalkpropertygroup.com

What is the error message?

A @ (or leave blank) 103.169.142.0 104.21.7.225 Failed

What is the issue you’re encountering

A @ (or leave blank) 103.169.142.0 104.21.7.225 Failed

What steps have you taken to resolve the issue?

I recopied, re entered the values and it still fails in Canva. The values I’m given from Cloudflare Fail in Canva. Not sure where to go to fix, so reaching out to host and Canva. I’m not sure what Cloudflare is offering, because Canva won’t accept it to publish my website.

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

Paste the correct values from Cloudflare into canva. I’m not sure which one’s to copy and paste into Canva.

Screenshot of the error

Picture1.png

It sounds like your hosting provider is requiring that they see their own IP addresses in the DNS system.

In that case, you must change the Proxy status for the relevant DNS record(s) to Unproxied (:grey:) / DNS-only.

2 Likes

Thank you changing to unproxied worked for 1 record but not for the other. Any other suggestions?
A
@ (or leave blank)
103.169.142.0
172.67.156.128

Failed

It worked problem solved!!

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