Why am I unable to add this domain to my account? I haven't missed any payments

Apa nama domainnya?

qxapk.com

Apa masalah yang Anda hadapi?

Why am I unable to add this domain to my account? I haven’t missed any payments.

Apa langkah-langkah untuk mereproduksi masalah tersebut?

could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.

Tangkapan layar kesalahannya

The answer seems to be in the error message. It’s a billing issue and you’ll need to reach out to the Support team on a billing ticket.

If you already have a ticket, Support will respond to you on that ticket. Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.

What is the name of the domain?

qxapk.com

What is the error number?

8000000

What is the error message?

An unknown error occurred. Contact your account team or Cloudflare support: https://cfl.re/3WgEyrH.

What is the issue you’re encountering

Because I accidentally registered a domain on Cloudflare that contained ‘google’, my Cloudflare account has been banned, and many functions are now abnormal. How can I get my account unbanned? My email is: [email protected]

What steps have you taken to resolve the issue?

I tried waiting for several months but it didn’t automatically lift the ban

What are the steps to reproduce the issue?

{
“result”: null,
“success”: false,
“errors”: [
{
“code”: 8000000,
“message”: “An unknown error occurred. Contact your account team or Cloudflare support: https://cfl.re/3WgEyrH.
}
],
“messages”:
}

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