Why am I having issues adding a domain?

When I try to add a new domain I keep on getting the following message.“Failed to lookup registrar and hosting information of [Domain name] at this time. Please contact Cloudflare Support or try again later.”

No matter how many times I try it doesn’t work.

That domain is probably registered under a TLD which is governed by the Freenom registry. Freenom currently experiences issues with their Whois service which prevents such domains from being added to Cloudflare. Freenom needs to fix that on their side. Unfortunately there is no ETA known for that.

It probably is best to register a proper domain instead. They already go for less than $10 a year.

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Besides Freenom is a SCAM (same as dot.tk, they will steal your domain once it became popular) there could be another issue. I know the domains with glued NS records also can not be added to Cloudflare: you must first remove glued records, set regular nameserver (some free one) and add the domain once it will be updated.